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    FAQ

    Before we get stuck into the Frequently Asked Questions, we wanted to address the elephant in the room. Namely, what the heck is the difference between a normal (ASP 1) Level 1 electrician and an (ASP 2) Level 2 electrician?
    A Level 1 electrician is your run of the mill sparky trained to handle a wide range of electrical tasks within residential, commercial, and industrial settings. These tasks include installing wiring, outlets, and lighting fixtures, conducting routine maintenance, and troubleshooting electrical issues. So, hiring a Level 1 sparky is fine, if your needs are run of the mill. But there are many, many things that a Level 1 sparky is not legally allowed to do. And that’s where a Level 2 sparky comes in.
    A Level 2 electrician possesses a significant number of additional qualifications and government accredited certifications to a Level 1 electrician, which enables them to work on more complex and specialised electrical tasks. Naturally they can do everything a Level 1 sparky can do, but a Level 2 sparky is also authorised to connect and disconnect properties from the electrical network, manage metering equipment, and perform repairs on service lines themselves (between the distribution network and the consumer’s premises). Their expertise also extends to working on overhead and underground service lines, installing new electricity meters, and upgrading existing systems to accommodate increased (3-phase) power demands.
    In a nutshell, hiring a Level 2 sparky ensures you will have someone on site with the knowledge and knowhow to handle any electrical issues you might have, be it large or small. So, if you want an EXPERT to do the work, then look no further than hiring the team at Level 2 Emergency Electricians. Because when it comes to working with electricity, you need to make sure the job is done correctly, and is performed by an expert.
    A level 2 electrician is an authorised service provider licenced to carry out works on electrical overhead and underground distribution systems. They can perform the more complex tasks of service connection and disconnection, installing and repairing overhead and underground service lines, metering installations.

    A Point of Attachment (POA) is the physical point on your premises where the electrical facility connects to external electrical distribution system. It ensures the delivery of electricity from the utility provider to your premises.

    Mains are the cables running from your meter box into the Point of Attachment (POA), connecting your property’s electrical installation to the external electricity network. Energy is conducted from the distribution network through the mains and into your electrical installation in your house or business.

    Private Pole is basically a utility pole on your property which is owned and maintained by you. The only function of the Private Pole is to ensure power lines are at safe height and reliable clearances and provide safe connection between main power grid and your premise.

    To clear/fix an electric defect notice from your electricity distributor, you need a Level 2 electrician. Because only a level 2 electrician can clear and fix the noted items in the defect notice and make sure it is being done safely without causing more damage to your property’s electrical main line connection.

    To get a separate electricity meter you will need to hire a Level 2 electrician, they will do the whole process including applying for meter with your electricity provider and install it on your property, this way it is regulated and the meter is set properly to bill you accurately.

    To get your power pole fixed, you must hire a Level 2 electrician as they are the only competent persons to replace, repair or fix defects on your pole, ensuring it meets safety standards and functions correctly.  This professional service will help keep your electrical connections safe and reliable.

    To fix your fascia power line bracket you will need a Level 2 electrician, as they are the only ones who can legally replace, repair or rectify issues with power line bracket to ensure it is secure and safe supporting your power lines and maintaining safe electrical supply to your premises.

    You will need to engage a Level 2 electrician for switchboard. This is because, only a Level 2 electrician is authorised to fix, repair, replace and rectify any problem that you may have with your switchboard. Doing so ensures that your switchboard continue to operate safely and properly, while at the same time guaranteeing that the integrity of the electrical system and its compliance to safety standard are in top order.

    Level 2 electricians should be hired to repair your power lines, they restore, re-tension or replace the damaged or faulty power lines in a way to ensure no break in electricity supply and also to abide by the safety standards of the building. They possess expertise necessary for a reliable electrical connection and prevention of potential threats.

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